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Overview
Organisational Overview
Who We Are
Established 40 years ago, Nawaloka Hospital’s innovative spirit has continued to set the benchmark for excellence in the private healthcare sector. Our consistent commitment to accessible, compassionate and technologically advanced care has earned Nawaloka Hospitals the trust of generations. We continue to deliver on our founding vision of transforming healthcare in the country by aligning patient needs with medical innovation and global standards.
Celebrating 40 Years of Healthcare Excellence
In September 2025, we celebrated our 40th anniversary, a milestone that reflects four decades of pioneering private healthcare in Sri Lanka. Since our inception in 1985, we have remained steadfast in our mission to deliver world-class clinical care, blending compassion with innovation. Over the years, we have introduced advanced technologies, nurtured medical expertise, and upheld the highest ethical standards, earning the trust of generations of patients. This anniversary is not only a celebration of our legacy but also a reaffirmation of our commitment to shaping the future of healthcare with resilience, excellence, and patient-centric values.
Vision
“To be the Hospital of Tomorrow”, to provide quality and safe healthcare to the people whilst maintaining leadership and excellence in the healthcare facility.
Mission
“Healing with Feeling”, to provide the best quality healthcare in accordance with international standards to the needy in a cost-effective, timely and professional manner.
Values
- Strengthen Safety and Quality
- Drive Innovation, Technology and Research
- Enable Our People
- Plan for A Sustainable Future
- Achieve Financial Health
Anchored in our core aspirations to become a next generation healthcare provider, Nawaloka Hospitals remained resilient balancing innovation with a sustainable outlook to create lasting value for all stakeholders.
Our Group
The Nawaloka Hospital was established in 1985 by our founder Chairman Deshamanya H K Dharmadasa. It has since expanded to a Group consisting of Nawaloka Hospitals PLC and three 100% owned subsidiaries and one equity accounted investee. Nawaloka Hospitals PLC was listed on the Colombo Stock Exchange in 2004.
FULLY OWNED SUBSIDIARIES
- New Nawaloka Hospitals (Private) Ltd.
- New Nawaloka Medical Centre (Private) Ltd.
- Nawaloka Laboratories (Private) Ltd.
EQUITY ACCOUNTED INVESTEES
- Nawaloka College of Higher Studies (Private) Ltd.
Nawaloka Hospitals PLC
(Parent Company)
Healthcare services
As our flagship entity, Nawaloka Hospitals PLC serves as the foundation of the Group’s healthcare operations and stands tall as one of Sri Lanka’s leading private multi specialist medical service providers. It delivers advanced tertiary and specialised care, setting benchmarks in clinical excellence, patient safety and ethical governance while steering the Group’s long-term growth and strategic direction.
New Nawaloka Hospitals (Private) Ltd
Healthcare services
A wholly owned subsidiary incorporated in Sri Lanka under the Companies Act, New Nawaloka Hospitals (Private) Ltd extends the Group’s presence in the healthcare sector. It supports the parent company’s mission by expanding access to specialised medical services and boosting capacity in patient care.
New Nawaloka Medical Centre (Private) Ltd
Healthcare services
New Nawaloka Medical Centre (Private) Ltd caters to outpatient and preventive care needs, offering accessible, tech enabled services. It plays a vital role in early diagnosis, wellness programmes and continuous patient engagement.
Nawaloka Laboratories (Private) Ltd
Laboratory services
Incorporated in 2017 under the Companies Act, Nawaloka Laboratories (Private) Ltd provides high quality laboratory and diagnostic services. With a growing network and modern infrastructure, it ensures reliable, timely testing that supports both hospital operations and independent clinical referrals across Sri Lanka.
Differentiation Through Excellence
We consistently craft out a path of progress by adopting cutting-edge medical technology, enhancing patient care and improving our standards and processes. This commitment is institutionalised through the work of our Quality and Accreditation Department, which ensures that excellence is not just an aspiration but a standard across all operations. As the first ISO-certified private hospital in Sri Lanka, Nawaloka has established a reputation for compliance, evidence-based practices, and sustainable healthcare delivery. Over, the years, we have maintained globally recognised benchmarks, obtained compliance certifications and won recognition from prestigious entities, and delivered world-class care.
Adherence to Best Practices
ISO 9001:2015 Certification Renewal – Ensuring Quality Service Delivery
The successful renewal of ISO 9001:2015 underscored Nawaloka’s sustained commitment to quality, leadership accountability, and customer satisfaction. This continuity in certification positioned the hospital as a reliable healthcare provider, reinforcing long-term patient loyalty and operational stability.
ISO 15189:2012 SLAB Accreditation for Diagnostic and Laboratory Excellence
SLAB accreditation under ISO 15189:2012 validated the accuracy, precision, and timeliness of Nawaloka’s diagnostic services. This enhanced the Hospital’s clinical credibility and diagnostic reliability, directly supporting better health outcomes and attracting both local and international patients seeking trustworthy lab services.
The Five Crowns Award for Clinical Excellence – A Benchmark for Quality Care
This prestigious recognition highlighted Nawaloka’s superior clinical governance, patient safety standards, and outcomesdriven care. It amplified brand prestige and reassured stakeholders of the Hospital’s ability to uphold world-class clinical practices in a competitive healthcare landscape.
Awards and Recognition
Great Place to Work Certification 2024 – Recognising an Inclusive and Engaged Workplace Culture
This certification showcased Nawaloka’s strong organisational culture and employee engagement. It translated into improved staff retention, elevated morale, and better patient care outcomes – demonstrating the Hospital’s understanding of the critical link between workforce satisfaction and service excellence.
National Business Excellence Award 2024 – Acknowledging Strategic Leadership and Innovation
Recognition at the National Business Excellence Award affirmed Nawaloka’s holistic value creation across strategic leadership, financial resilience, and innovation. It strengthened the Hospital’s corporate reputation and investor confidence while validating its digital transformation initiatives in a rapidly evolving healthcare environment
Award for Outstanding Waste Management Practices 2024 – Commitment to Environmental Sustainability
This award highlighted Nawaloka’s leadership in sustainable healthcare operations. Through advanced waste management and eco-conscious practices, the Hospital demonstrated environmental responsibility, bolstering its CSR profile and resonating with environmentally conscious stakeholders.
Key Sponsorships
Official Healthcare Partner of Sri Lanka Cricket – Eight Consecutive Years of Sports Medicine Excellence
Nawaloka’s eight-year partnership with Sri Lanka Cricket underscores our expertise in high-performance sports medicine and rehabilitation. This enduring alliance enhanced brand visibility at a national level, reinforced trust in Nawaloka’s specialised care capabilities, and positioned the Hospital as a pioneer in athlete-focused healthcare. It created shared value by supporting national sports while elevating the Hospital’s profile as a leader in integrated, performance-oriented medical services.
Clinical excellence
|
Surgeries performed: |
Channel appointments: |
Beds: |
|---|---|---|
| 12,899 | 437,464 | 330+ |
Employees
|
Total employees: |
Qualified nurses: |
Training investments: |
|---|---|---|
| 1,996 | 425 | Rs. 1.9 Mn. |
| Training hours: |
Gender ratio: (M:F) |
Employees with 10+ years’ service: |
|---|---|---|
| 7,936 | 3:7 | 60 |
Environment
| Energy consumed: | Water usage: |
|---|---|
| 9,522,986 kWh | 235,812 m3 |
Patient care
| Channel appointment: | In-patient admission: |
|---|---|
| 437,464 | 22,585 |
Island-wide lab network
Main
labs
4
Mini
labs
5
COCO (Company-owned; Company Operated)
13
Infrastructure and technology:
| Property, plant and equipment: | In-house pharmacies: |
|---|---|
| Rs. 15,937 Mn. | 7 |
Highlights
- Launch of South Asia’s first AI-powered Radiology Centre
- AI-powered Medical Evaluation Service
Financial
- Revenue
Rs. 11,013 Mn.
- Net profit
Rs. 56 Mn.
- Total assets
Rs. 20,024 Mn.
- Equity
Rs. 4,913 Mn.
Plan for 2025:
- Investments in AI-powered clinical systems
- Continued investment in technology-driven diagnostics and expanded channelling services.
- The integration of robotic surgical tools
- Rollout of mini-medical centres and diagnostic labs